Department Manager skills

This skill set addresses the skills, knowledge and performance requirements to effectively manage WHS and HR issues across multiple work teams and project, and coordinate activities to achieve the objectives of the organisation’s operational plan.

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You can learn how to:

  • explain to work team the relevant work health and safety (WHS) information
  • access information about WHS policies, procedures and programs
  • implement and monitor procedures
  • consultation and communications to managing WHS risks and hazards
  • identifying WHS training needs, coaching and mentoring
  • identifying, reporting and taking action on WHS hazards and risks
  • keep WHS records
  • manage risk control procedures in work areas
  • develop and implement operational and contingency plans
  • communicate effectively to explain the plans
  • seek approvals, negotiate variations and engage work teams
  • develop and implement strategies
  • acquiring physical resources and services
  • protecting intellectual property
  • monitor and document performance.
  • define project scope, stakeholders, organisational objectives,
  • reporting, and resource requirements
  • use project management tools
  • Develop work breakdown
  • budget and allocation of resources
  • timelines
  • risk management
  • consult and communicate with relevant people
  • provide support to team members
  • finalise the projects
  • review and document the project outcomes.

The units covered can be used to work towards qualifications including BSB50215 Diploma of Business, BSB51915 Diploma of Leadership and Management, or BSB50615 – Diploma of Human Resources Management

Units of Competency:

  • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  • BSBPMG522 Undertake project work
  • BSBMGT517 Manage operational plan

Project boundaries

Boundaries are closely linked to objectives and they define the content of the project in terms of the expected results. What do you take out? what do you leave in? Here is some consideration, with more on developing your project’s scope in the members area: Project Boundaries

Delegating tasks

When prioritising tasks, managers focus on things that are urgent and important to achieve the organisational goals, but what if the manager
gets too busy and things start to get out of control? Department managers need to be able to spread the work around, but also need to know who can help others, or who can keep things running if someone is not there: Succession Planning

What is a “Risk Assessment”

You may be aware that these happen, but are you aware there is a formal process to undertake? Here is an explanation of the process, and a tool you can use: Risk Assessment

Guide to the WHS act

What do you have to do to meet WHS legislative requirements? While this skill set looks at WHS from a HR prospective, this guide will help you understand what the requirements are, but the guide will also demonstrate why organisations need to employ WHS professionals to ensure compliance. Guide to the Model WHS Act